Training and System Administration
System Administration
We work with our customers to tailor our system administrative offering to their specific needs; our services span the spectrum from occasional consulting, to monthly or quarterly consulting agreements with supplemental support, to comprehensive system administration of the systems and infrastructure.
Training
Cimmira offers a full array of HxGN EAM-specific training courses, covering all aspects of system use as well as technical training and business analytics, such as Power BI for HxGN EAM.
System Administration and Maintenance
Cimmira offers comprehensive and scalable system administration services that help you lower the costs of your resident EAM application and its in-house administration.
Server maintenance and optimization
KPI development and reporting and BI integration and development
On-call troubleshooting and support
Custom training and knowledge base development
System Upgrades
Support ticket tracking and analysis
Training
EAM Foundation
The course covers the core functionality of HxGN EAM with focus on all commonly implemented modules
EAM Administration
The course provides overview of system administration and configuration functions, as well as basic front end technical tasks.
EAM Implementation
The course discusses the configuration and setup process for EAM implementation, with focus on best practices in data set up and system optimization
BI and Reporting for EAM
The course covers the built in report writing tool for HxGN EAM (Cognos), as well as external BI tools such as Power BI, Tableau, etc. and their integration into the EAM.
Custom Technical Classes
A variety of technical courses covering integration, custom app development, and system modification. Technical expertise is required.